Drivalia Italia - Rental Agreement Id: *****

Dear Drivalia,

I am writing to formally contest the charge for a full window replacement (Drivalia Condition Report for *****). The window sustained only a small crack, and I find the cost of a full replacement to be excessive and unjustified given the extent of the damage.
Please provide detailed documentation to justify this charge or reconsider the cost to reflect the actual nature of the damage.

I look forward to your prompt response to this matter.
Regards,

***** *****
*****
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